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COMMITTEE ASSIGNMENTS
During the registration process, Volunteers will have the opportunity to select their committee preferences from the list of Volunteer Committee Descriptions below. Some committees require shifts prior to or after tournament week. Volunteers must be able to walk to their post each day and some committees require volunteers to walk during their shift (such as Walking Scorers and Standard Bearers). Please be sure to read the descriptions of each committee and decide if the committee is the right fit for you. Although we cannot guarantee you will be placed in your first preference, the Tournament Staff will make every effort to accommodate you. Your volunteer application must be received before any assignment can be made.
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SHIFT REQUIREMENTS
Volunteers are required to work a minimum of three (3) shifts each lasting approximately four to six hours. During the application process you will have the opportunity to select your availability. These times are not your final schedule but will serve as a starting point for your Committee Chair as they create a schedule. Committees asking for a full day shift will be noted in their description. Most committees will have a mandatory training session prior to tournament week. The training schedules will be confirmed by your Committee Chair. Please note some training sessions may take place on weekdays.
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COMMITTEE DESCRIPTIONS
Caddie Services
Manage caddie registration Monday through Wednesday of tournament week and implement the Caddie Shirt Program, Wednesday through Sunday. Oversee the overall operation of the Caddie Tent, inventory caddie names and bibs prior to event, distribute bibs prior to each round, and collect bibs at the conclusion of rounds.
Canopy Chairs
Oversee the setup and breakdown of all tournament lawn chairs, including inventory of chairs and placement of chairs throughout the course at specific locations. Volunteers will have access to a cart to place chairs but some walking and lifting will be required. Volunteers are needed Monday of tournament week through Monday following tournament week.
Golf Carts
Manage the tournament golf cart fleet prior to and during tournament week. Clean and charge all carts every day. During competition the mornings and afternoons are the busiest times with staff and volunteers checking carts in and out. Volunteers are needed Monday through Sunday of tournament week.
Greeters
Act as welcoming team for spectators and guests at both entrances. Greet and help direct foot traffic to various locations on and off course. Volunteers in this committee will be on their feet most of the day.
Honorary Observers
Volunteers for this committee will be responsible for checking in sponsors to serve as Honorary Observers. They will also be asked to inventory and organize Honorary Observer gifts prior to tournament week. Volunteers should be available Thursday through Sunday of tournament week.
Hospitality
Host sponsors and their guests in hospitality areas by checking for proper credentials, greeting guests, and providing Frys.com Open information. Volunteers will also be asked to monitor venues and make sure they are kept in clean, working order. Volunteers will be stationed in groups at various hospitality venues on the course. Volunteers will need to be able to walk to and from the venue they are stationed at which may be 2-3 holes away. Volunteers will be on their feet for most of their shift.
Marshals
Manage gallery noise and control the crowd. Volunteers will also assist with player movement from hole to hole. Marshals should be aware of the rules of golf and be pro-active in reminding spectators to stand still and be quiet during player’s shots. Will also serve as the evacuation committee should the weather become dangerous. Volunteers will be on their feet throughout their shift and will need to be able to walk to and from their post each day. Marshals will be assigned to a specific hole once their application is received. Assignments will be based on affiliation, as necessary. Volunteers are needed Wednesday through Sunday of tournament week.
* PGA TOUR Duties of Gallery Marshals
Media Center
Assist the tournament media staff in the media center throughout the week. Volunteers are needed Monday through Sunday of tournament week.
Mobile Device Task Force
Volunteers will enforce Mobile Device Policy in coordination with tournament security and PGA TOUR Security. Volunteers will be on their feet throughout their shift. A background in security is preferred. Volunteers are needed Wednesday through Sunday of tournament week.
Player Transportation
Volunteers will oversee player transportation and the courtesy cars. Work closely with tournament staff to have an accurate schedule of player’s arrivals and departures. Will need to be on hand throughout tournament week to transport players to various locations should they need it. Volunteers are needed the Sunday before tournament week through the Monday after tournament concludes for any early player arrivals or late player departures at local airports. *Must have a valid driver’s license and be 18 years of age or older.
Practice Range
Staff and maintain the practice range. Manage inventory of name signs and place in appropriate stand during competition rounds (this allows spectators to see who is on the range). Keep practice balls organized so that players always have them available. Help keep the range looking professional and organized. Due to the nature of the event, morning shifts will start early and afternoon shifts may end late. Volunteers are needed Monday through Sunday of tournament week. Volunteers will be on their feet most of the shift.
ShotLink
Operate tripod mounted lasers and handheld devices at greenside tower locations and designated fairway landing areas. The statistical data collected is downloaded to ShotLink.com and is available live on PGATOUR.com. Volunteers should be comfortable with technology. Volunteers will be trained on how to use the ShotLink devices at one of the two mandatory trainings that are conducted by a member of the PGA TOUR ShotLink staff. ShotLink Volunteers will be stationed at every hole either on a Fairway or in a Greenside Tower. Volunteers will need to walk to and from their stations each day. Additional information can be found at ShotLink.com.
Shuttles
Provide shuttles for disabled guests, volunteers, players, and caddies to and from their respective viewing areas, the main gates, work stations and tee to green. Volunteers in this committee will need to follow strict guidelines on when and where to shuttle and who they will be allowed to shuttle. Volunteers will also be needed at each uniform distribution to help shuttle volunteers to and from the parking area to the V-Lounge. Shuttle volunteers will also be stationed at the tournament entrances to help manage spectator shuttles. Additionally, Shuttle volunteers will be assigned to drive 12-15 passenger vans for caddies, volunteers, and spectators from the gates to the parking lots. *Must have a valid driver’s license and be 18 years of age or older.
Standard Bearers
To accompany each group of players with a standard that bears player names and scores in relation to par on a cumulative basis. Please note this committee has volunteers walking 18 holes or up to 5 hours per shift while carrying a standard. Minors are welcome in this committee but must be at least 14 years old and be knowledgeable of the game of golf. Volunteers are needed Wednesday through Sunday of tournament week.
* PGA TOUR Instructions for Scorers and Standard Bearers
Supply & Distribution
Volunteers in this committee must be able to work in a fast paced environment. The main responsibilities include distributing spectator guides and pairings sheets on competition days prior to the start of play, ensuring all player coolers at each tee are stocked, and tournament fridges are stocked each day prior to play. This committee also handles all shipments coming in and going out of the facility. Volunteers will be expected to do some heavy lifting. Volunteers are needed the Sunday through Sunday of tournament week.
The Golf Channel
Assist The Golf Channel Staff with any and all duties they need, from carrying shotgun microphones to walking with groups to identify clubs being used. Volunteers should expect to walk most of their shift and be on their feet. The Golf Channel requires their volunteers to work every day of the tournament, Thursday through Sunday.
Ticket Trailer & Will Call
Stationed at both admission gates, volunteers will sell daily and weekly tickets, operate will call, and maintain lost and found. Volunteers should be able to handle a fast paced environment and calmly deal with customers in a friendly manner. There will be a mandatory training prior to the tournament that will be conducted by the tournament ticketing agency. A member of their staff will also be on hand throughout tournament week to assist with any problems. Volunteers are needed Tuesday through Sunday of tournament week.
Tournament Office Support
Assist the Tournament Staff prior to, during, and after the event with the answering of phones and office management through tournament week. Volunteers need to be able to handle a fast-paced office environment and multi-task. This committee needs volunteers prior to and after the tournament to assist with several tasks in set up and clean up. Volunteers wanting to work in this committee should be willing to volunteer for more than the 3 shifts required.
V-Lounge (Volunteer Headquarters)
Help with inventory, bagging, and distribution of all volunteer apparel and benefits prior to tournament week. Oversee and manage the V-Lounge throughout tournament week. Volunteers will need to be familiar with the entire Volunteer Handbook so they can assist volunteers with any and all questions. Volunteers will also oversee the selling of tournament apparel in the V-Lounge during the week. Some heavy lifting is required. Volunteers will be needed prior to tournament week for the bagging and distribution of uniforms.
Volunteer Pool
If you do not have a committee that you prefer, you may select Volunteer Pool and the tournament will assign you to a committee which needs additional support.
Walking Scorers
Scorers walk with a group to keep the hole-by-hole score for each player. Volunteers should be comfortable with technology. Volunteers will be trained on how to use the devices at one of the two mandatory training sessions that are conducted by a member of the PGA TOUR ShotLink staff. Please note this committee has volunteers walking 18 holes or up to 5 hours per shift. Additional information can be found at ShotLink.com. Volunteers are needed Wednesday through Sunday of tournament week.
* PGA TOUR Instructions for Scorers and Standard Bearers
